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Tài liệu Báo cáo thực tập tiếng anh graduate internship report_nguyen thi loan_ib2012c

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1 Table of Contents ACKNOWLEDGEMENTS....................................................................................................................3 CHAPTER 1. THE OVERVIEW OF TAN AN COMPANY., Ltd...........................................................4 1.1 Business information...............................................................................................................4 1.2. Remarkable History.................................................................................................................4 1.3. Business performance and formation.......................................................................................7 1.3.1. Products & Service..........................................................................................................7 1.3.2. Market.............................................................................................................................7 1.3.3. Target Customers.............................................................................................................8 1.3.4. Mission, Vision and Core Value.......................................................................................8 1.3.5. Organizational Structure..................................................................................................9 CHAPTER 2: REPORT ON TAN AN’S BUSINESS OPERATIONS..................................................12 2.1. General business activities.....................................................................................................12 2.1.1. Chemicals business........................................................................................................12 2.1.2. Handicrafts exporting....................................................................................................13 2.1.3. Test and Measurement Quality......................................................................................14 2.1.4. Manufacturing...............................................................................................................15 2.1.5. Tasks and affairs of each department.............................................................................17 2.1.6. Business development strategies....................................................................................20 2.1.7. Financial reports in recent years....................................................................................21 2.2. Project Management’s Operation...........................................................................................21 2.2.1. General operation..........................................................................................................21 2.2.2. Project implementation process.....................................................................................24 CHAPTER 3: INTERNSHIP OBJECTIVES, ASSIGNED WORKS AND IMPLEMENTATION METHODS...........................................................................................................................................27 3.1. Internship goals and objectives..............................................................................................27 3.2. Assigned Works.....................................................................................................................28 3.2.1. From 18/01/2016 to 30/01/2016....................................................................................28 3.2.2. From 14/02/2016 to 25/02/2016....................................................................................28 Graduate Internship Report | Nguyen Thi Loan-IB2012C 2 3.2.3. 3.3. From 28/02/2016 to 09/03/2016....................................................................................29 Implementation methods.......................................................................................................30 CHAPTER 4: ACHIEVEMENT FROM INTERSHIP.....................................................................30 4.1. Accumulated experiences in knowledge and skills................................................................30 4.2. Matching between academic knowledge and real practice....................................................31 4.2.1. Apply academic knowledge into practice......................................................................31 4.2.2. Differences between knowledge and real practice.........................................................32 4.3. Comments.............................................................................................................................33 5. CONCLUSION.............................................................................................................................34 6. REFERENCES..............................................................................................................................35 7. APPENDIXS.................................................................................................................................36 8. REFERENCES..................................................................................Error! Bookmark not defined. Graduate Internship Report | Nguyen Thi Loan-IB2012C 3 ACKNOWLEDGEMENTS The internship is the real process of the comparison, research and application of knowledge learned into practical work in the internship company. Internship report is the result of the student’s research on the major they has experienced during the course of practice, as well as an important document to help teachers assess the abilities of each students. To complete this internship report, in addition to my own efforts, I would like to deeply thank to: - The faculty of the Vietnam National University- International School has taught enthusiastically. The lecturers have indoctrinated me not only the fundamental knowledge but also the administrative ethics and the spirit of the future international businessman - MSc Trang Pham Huong experts in major: Master of Business Administration. The instructor has guided me very dedicatedly before and during the practical internship and building my report. - All of the staff working at the Tan An Company Limited who helped me a lot, relied on me, facilitate me to be involved in the professional works at the company. With kindest regards! Hanoi City, March 10 th 2016 Interns Graduate Internship Report | Nguyen Thi Loan-IB2012C 4 CHAPTER 1. THE OVERVIEW OF TAN AN COMPANY., Ltd 1.1 Business information Name of company: Company Address: TAN AN Company Limited 9th Floor, JSC Building 34, Lane 164 Khuat Duy ytfr Tien,Thanh Xuan, Hanoi City Contact Number: Fax: Email: Representative: (04) 22.111.025 (04) 22.250.750 [email protected] Truong The Son – General Director Representative office in Ho Chi Minh City: Address: 7A/20 Thai Thanh, Ward 14, District 10, Ho Chi B Charter Capital: 1.2. Minh City, Vietnam. VND 160,000,000,000 Remarkable History Tan An Co., Ltd was established on 25/03/1995. In the early days of establishment, though the company encountered much difficulty, its leader and working staff, with the motto “cooperation-development”, expressed determination to quickly make Tan An Co., Ltd become a powerful company. The work of Tan An Company is to import raw materials of chemicals, metallurgical materials, machines and equipment to serve for the domestic industry. Now, Tan An Co., Ltd is known as the most prestigious importing and installing company of small hydropower equipment in Vietnam market, and the company is highly appreciated and trusted by its partners. Besides, Tan An Co., Ltd also boosts to export the handicraft items to many countries around the Graduate Internship Report | Nguyen Thi Loan-IB2012C 5 world. Together with import-export business, the company also focuses on investing in production, because production is fundamental for the company Graduate Internship Report | Nguyen Thi Loan-IB2012C 6 Figure 1:.Key Milestones Chart 2014 3 rattan and bamboo wearhouse 2009 Feromangan producing factory 2008 MDF wood processing factory 2005 cooperating with rattan craftsmen to improve exporting 2004 hydroelectric power plants in Lao Cai 1997 exporting traditional products Graduate Internship Report | Nguyen Thi Loan-IB2012C MAR 1995 Tan An Co. ,Ltd. establiished 7 2014 3 rattan and bamboo wearhouse 2009 Feromangan producing factory 2008 MDF wood processing factory 2005 cooperating with rattan craftsmen to improve exporting 2004 hydroelectric power plants in Lao Cai 1997 exporting traditional products MAR 1995 Tan An Co. ,Ltd. establiished Graduate Internship Report | Nguyen Thi Loan-IB2012C 8 With the experience of exporting Ferro, in 1997, Tan An Co. ,Ltd oriented on exporting of traditional products especially arts and handcrafts items. In 2005, Tan An Co., Ltd. has partnered with artists in the craft villages in order to restore and develop the profession; accelerate the delivery of traditional craft products of Vietnam to the world market to promote the traditional culture of Vietnam, while also creating jobs and income for people in the traditional villages. In 2004, Tan An Co., Ltd started building a group of small hydroelectric power plants in Van Ban district of Lao Cai province. In 2008, three small hydroelectric power plants went into operation and activities in accordance with the designed capacity to synchronize into the national grid. In 2008, the company has a joint venture with the Vietnam Forestry Corporation to build the MDF wood processing factory with a capacity of 54 thousand tons per year in Yen Thuy district of Hoa Binh province. As expected, the plant will go into operation at the middle of 2011. In 2009, the company has a joint venture with a China partner to build the Feromangan (FeMn) producing factory with a capacity of 100 thousand tons per year which is considered as the largest factory in Vietnam now. Factory products are exported 90% to the USA, Japan, Germany and so on. Since the days of establishment until now, Tan An Co., Ltd has continually developed and strengthened. The company is appreciated a very prestigious partner in Vietnam as well as on the world. (Source: Company website) 1.3. Business performance and formation 1.3.1. Products & Service 1.3.1.1. Products Graduate Internship Report | Nguyen Thi Loan-IB2012C 9 In the first years after its establishment, the company invested to develop towards exporting rattan and bamboo products, typical products representing for Vietnamese culture. Along with export crafts, Tan An Company invested in importing raw materials of chemicals, metallurgical materials, machines and equipment to serve for the domestic industry 1.3.1.2. Service Now, Tan An Co., Ltd is known as the most prestigious importing and installing company of small hydropower equipment and the famous constructor in Vietnam market, and the company is highly appreciated and trusted by its partners. Besides, Tan An Co., Ltd also boosts to export the handicraft items to many countries around the world. 1.3.2. Market Tan An company has focused on both domestic and foreign markets. The company is appreciated a very prestigious Vietnamese partner . In addition to cooperate with domestic enterprises, the company’s orientation is cooperate all the nationwide companies as well as oversea companies to gain the win-win situation for both partners. The oversea markets that Tan An has done business are:  USA  Britain  Japan  China  Canada  German In the near future, Tan An company will enhance its potential business and cooperate with more partners around the world. 1.3.3. Target Customers Graduate Internship Report | Nguyen Thi Loan-IB2012C 10 Since its establishment, import and export business of Tan An Co., Ltd and closely cooperation with providers on the world are fundamental for our sustainable development. After 15 years of growth and development, Tan An Company has become the prestigious importer and distributor in many fields. The target customers of the company are almost in areas like:  Chemicals: MiWon company, HABAC nitrogenous fertilizer & chemicals company limited, General department of State reverse,….  Industrial machines and equipment: Phu Mau hydroelectric plant, DakNe hydroelectric plants in KonTum, Iapuch hydroelectric plant in Gia Lai,….  Large specializing in ceramics, bamboo, rattan: - American partners: 99 cents Store Inc., Basketcases Inc., Homegoods, Imports Inc,. - Canadian partners: Bloomex Inc., Winner and Homesence Inc., - Russian partner: ASB Reiting - Portuguese partner: Certipack. (Source: Legal document and company capabilities) 1.3.4. Mission, Vision and Core Value With storage system and distribution agents in many provinces and cities nationwide, our company wishes to serve customers with products of high quality, reasonable price, and fully, on-time delivery. Together with import-export business, the company also focuses on investing in production, because production is fundamental for the company to develop stably. Follow the motto “Cooperation - Development”, Tan An Company expressed determination to quickly make Tan An Co., Ltd become a powerful company. Now, Tan An Co., Ltd is known as the most prestigious importing and installing company of small hydropower equipment in Vietnam market, and the company is highly appreciated and trusted by its partners. The company also plans to gain more market margin and create new long-term partnerships with suppliers and Graduate Internship Report | Nguyen Thi Loan-IB2012C 11 manufacturers around the world to serve the development needs of Vietnamese market. 1.3.5. (Source: Legal document and company capabilities) Organizational Structure Figure 2: The organizational structure of Tan An Company Limited in Hanoi Board of Director Genral Director Import/Export Department Projecting Department Financing & Accounting Department General Business Department Measurement Testing Department Manager Manager Manager Manger Manager Employees Employees Eployees Employees EMployees (Source: Legal document and company capabilities) Members in Board of Leadership in Tan An Co, Ltd. 1.3.5.1. Board of Director The Board of Director in Tan An Company is responsible for issuing decisions and general administration of all production, management and other business activities in the company, directly in charge of the business, organization officials and all decision-making about the policies and human resources, the allocation of charter capital, level of stocks, investment, investment scale. The structure of the Board of Director includes:  Chairman of the Managing Board.  Director of the Company. Graduate Internship Report | Nguyen Thi Loan-IB2012C 12      Enterprise Director Tan An iron alloy. `Deputy Sales Director. Lao Cai Branch Manager Director hydroelectric plant in Lao Cai Head of the Representative Office in Ho Chi Minh City. 1.3.5.2. General Director General director of Tan An Co, Ltd runs the daily operations of the company, be responsible to the Board members for the performance of the powers and duties as following:  Implementation of decisions of the Council members  Decide on the issues related to the daily operations of the company  Implementation of business plans and investment plans of the company  Issuance of internal regulations on the management company  Appointment and dismissal or demotion of managerial positions in the company, except for those under the jurisdiction of the Council members  Signing the contract on behalf of the company, except for those within the jurisdiction of the President of the Council members  Propose plans organizational structure of the company  To submit final financial reports annually to the Council members  Recommend the plan to use the profit or loss from business processing  Hiring employees 1.3.6.3. Other Departments Each department in Tan An Company Limited has its own function to promote the development of the company.  Import/Export Department: functioned to advise the Board leaders on State administration management on tasks of import-export and commerce in the city EPZs, IPs.  Project Department: Performance, Prepare annual publications on Department Development Progress of projects and programs and the relevant chapter of the Annual Report for Ministry of Finance and Planning Graduate Internship Report | Nguyen Thi Loan-IB2012C 13 and monitoring of the Implementation of Development Projects through foreign and domestic resources.  Financing and Accounting Department: provide cost effective and efficient accounting and financial management services to the Board, stakeholders of Tan An Co, Ltd.  General Business Department: set business plans and implements; writes economic contract, commercial contract, etc.  Measuring Testing Department: implements activities technical services related to standards, metrology, quality of products, goods and services, science and technology; consultants clothing of quality management system. These departments work proactively to resolve functions, duties and powers assigned to them. When handling affairs related to the field of other departments, the Department chaired must actively cooperates, Chamber concerned shall cooperate, cases have different opinions, the CEO of company reports for consideration and settlement according to the working regulations company office. CHAPTER 2: REPORT ON TAN AN’S BUSINESS OPERATIONS 2.1. General business activities 2.1.1. Chemicals business From its establishment, Tan An company has known by a lot of customers as supplier of chemical products and materials used in the industry such as: paint, ink, plastic, textile, cosmetics, pharmaceuticals and etc. The company is the importer and reliable supplier for chemical factories, manufacturers across the country like: - Mi Won company, - HABAC nitrogenous fertilizer & chemicals company limited, - General department of state reverse Graduate Internship Report | Nguyen Thi Loan-IB2012C 14 Besides, a lot of small and medium enterprises selected Tan An as business partner in chemicals area. The company also is a distributor of the products of from famous chemical companies. Product quality is always guaranteed to be the right quality standards of the manufacturer. In addition, the company is always ready to provide technical documentation and advice to customers. Goods supplied are guaranteed in full quantity and on time delivery. 2.1.2. Handicrafts exporting Founded in 1995, Tan An is the leading Handicraft company in Viet Nam. With more than 10 years of experience, Tan An is always a pioneer in the field of handicraft. With the consistent efforts of all staffs, Tan An now have three considerably large specializing in ceramics, bamboo, rattan... Its products are available in more than 10 countries throughout the world such as US, Canada, Japan, China, Taiwan, Germany... The company has a remarkable collection of handicraft products made of many kinds of materials ranging from Bamboo, Rattan, Palm Leaf, Sea grass, Jute, Fern, Glass to Ceramic, and Lacquer.... Below is the image of the company products: All of them are in unique designs. Specially, Tan An have a wide range of products made from the combination of various materials which are the completely new creation in the Handicraft market. The company products have been exported to fastidious likes: America, Canada, Portugal, Russia,… With 03 factories located in the traditional villages:  Tan An Bamboo and rattan factory in Dong Van, Ha Nam province  Tan An Ceramics factory in Bat Trang, Gia Lam, Hanoi city  Tan An Bamboo Roll in Cat Dang, Nam Dinh province Graduate Internship Report | Nguyen Thi Loan-IB2012C 15 The company have the excellent showrooms with thousands of designs where the customers can experience all real products made by skillful handicraft men. (Source: Company Website) 2.1.3. Test and Measurement Quality Tan An company integrated system of scientific and technological equipment. The list of products provided by the company are as following: - Equipment calibration pressure measurement ( exclusive agent of D-H Bundenberg in Vietnam) - Instrumentation calibration temperature humidity ( exclusive agent of Wika and Thunder Scientific brand in Vietnam) - Measuring equipment energy audit ( exclusive agent of Kimo company in Vietnam) - Measuring equipment calibrated electricity - Measuring devices calibrated length - Measuring equipment calibration volume - Measuring equipment calibrated capacity - Measuring equipment calibrated pressure- stiffness The company's products are in compliance with the standard system of quality measurement of Vietnam issued by the technical center of quality measurement standards, Vietnamese Science and Technology department,… Most customers of the company's test and measurement business are in the industries such as cement, thermal power. hydropower, nitrogen, ... 2.1.4. Manufacturing group group group group group group of of of of of of 2.1.4.1. hydroelectric hydroelectric hydroelectric hydroelectric hydroelectric hydroelectric power power power power power power plants plants plants plants plants plants Group of hydroelectric plants In the end of 2004, Tan An Co., Ltd started building Phu Mau group of small hydroelectric power plants at Phu Mau hamlet, Liem Phu commune, Van Ban Graduate Internship Report | Nguyen Thi Loan-IB2012C 16 district, Lao Cai province, Vietnam. On February 2009, the company officially inaugurate Phu Mau group of hydroelectric power plants. Phu Mau group of hydroelectric power plants comprise 3 plants with capacity of 5.6 MW. Annual power yield is 21-22 million Kwh per year. The table below show off some general information and parameter of the Phu Mau group hydroelectric power plant: Name Parameter Phu Mau Phu Mau Phu Mau hydroelectric hydroelectric hydroelectric power plant No.1 power plant No.2 Installed capacity Height of estimated 1.4 MW water column 80m Trading generation July 2007 power plant 1.8 MW No.3 2.4 MW 150m October 2006 250m September 2008 on In 2009, the company has also set up a project to build Yen Ha hydroelectric power plant at Phu Mau hamlet, Liem Phu Commune, Van Ban district, Lao Cai, Vietnam, and construction is expected in 2011. - Installed capacity: 7.5 MW - Yield around 30 million Kwh per year. - Height of estimated water column: 250m 2.1.4.2. MDF TAN AN – VINAFOR Hoa Binh MDF Tan An-Vinafor Hoa Binh wood production factory started its construction in 2009, and is expected to run at full capacity in 2011. The factory has advanced MDF production technology directly imported and supervised installation by the company. The capacity per year is measured up to 54,000m3. Graduate Internship Report | Nguyen Thi Loan-IB2012C 17 Main products of the company is MDF man-made fiber plywood with the thickness from 8 ÷ 25mm. The lengths of 1.830mm, the width of 1.220mm are very convenient in the construction, interior and exterior decoration to the building. As the main material for furniture production, MDF wood is very convenient to processing work of window frame, door frame and other household products. Some detailed specifications of the product: MDF products of Tan An - Vinafor Hoa Binh achieve export standards. The raw materials for production are mainly plantation timber (pine, acacia, eucalyptus, melaleuca). The number of labors in factory are 190 people including engineers, universities, colleges, secondary and technical workers from grade 3 to grade 7. 2.1.5. Tasks and affairs of each department Each department within the company is responsible for its own tasks and affairs based on the business purposes assigned by the Board of Director . Here is the work and the specific functions of each department in the company. 2.1.5.1. Import/Export Department In Tan An company, Import/Export department is responsible for these following tasks:  Studying and doing researches about domestic and foreign markets to set up plans and implement business plans export - import, trust services and other related plans of the company.  Giving advisory to the Director about the external relations, policies for import - export, the law of Vietnam and international business operations.  Preparing the contract procedures, international payments and other trade activities.  Making business contracts and export is allowed when authorized to conclude contracts in this area.  Researching survey to assess the potential of foreign partners when doing business with oversea partners Graduate Internship Report | Nguyen Thi Loan-IB2012C 18  Assisting the director in the meeting, negotiations, transactions, signed contracts with foreign customers. 2.1.5.2. Project Department  Monitoring of the Implementation of Development Projects and Programs implemented through foreign and domestic resources.  Monitoring of the implementation of “100 Day Development Program”.  Monitoring of the follow-up actions of Subcommittee on Economic Affairs Decision.  Certification of the achievement of Disbursement Linked Indicators of development sectors.  Carrying out portfolio reviews for foreign financing projects in collaboration with relevant donors.  Preparing of annual publications on Department Performance, Development Progress of projects and programs and the relevant chapter of the Annual Report for Ministry of Finance and Planning.  Strengthening of project management monitoring and evaluation capacity. 2.1.5.3. Financing and Accounting Department The mission of the Finance and Accounting Department is to provide cost effective and efficient accounting and financial management services to the Board, stakeholders. Timely, accurate, clear and complete financial information is provided through budget and financial reporting, management information systems, forecasting and procedure development. The Department renders support and service to the line functions within the Tan An with the following key performance areas:  Advising the company's leadership in the field of management of financial operations - accounting, evaluation of asset utilization and capital in Graduate Internship Report | Nguyen Thi Loan-IB2012C 19 accordance with the financial management regime of the State follow the basis of the financial plan and business plan of the member units of financial plans of the company.  Monitoring and supervising the execution units are assigned a financial plan.  Accounting management organization (including proposed organizational structure of the accounting and accounting guidelines).  Checking the accounting in accordance with accounting regulations promulgated State accounting for the unit members.  Checking the financial accounting activities of the units in the Company (self-test or participate in collaboration with the relevant authorities check). Organizations directly accounting and business operations of the Company and coordinate the functional departments in the company to 2.1.5.4. General Business Department The general business department have to do the following tasks and affairs that are assigned by the Board of Director  Prepare the Business Plan and implement including: Analyzing customer demand and distribution channel, doing researches on the market and competitive units in the region, planning marketing, promotion and sale strategies  Manage the cost of materials, fuel and raw materials: tracking materials, monitoring the existence of orders, reporting output, production volume and export sales  Drafting of economic contracts, contract of sale: - Drafting and signing procedures purchase agreements, commercial contracts - Making the loan contract, the capital contribution, the contract land use right transfer to secondary investors and recording things related to the purchase of land the Director General concluded. - Managing and storing contracts and documents related records.  Performing other tasks assigned by the director of the company 2.1.5.5. Test and Measurement Department Graduate Internship Report | Nguyen Thi Loan-IB2012C 20  Implementing tests, calibration of measurement in the field and scope of accredited or designated;  Organizing the monitoring, analysis and quality testing in the fields of standardization, metrology and quality, nuclear radiation safety, science and technology and the environment under recognized or appointed;  Implementing inspection activities, certification of quality management systems; appropriate product certification standards in the field and scope of accreditation.  Coordinating with the authorities involved in the implementation of the inspection, measurement and inspection of product quality goods 2.1.6. Business development strategies Based on the current operating structure and the actual achievements of Tan An Company, the company executives set up business strategy in the coming years are as following: 2.1.6.1. For short-term  Continuing to perform and monitor the current strategies, projects and contracts,…  Developing labor productivity by through employee training courses, equipment servicing and quality fixes  Achieving all biding projects that the company has chosen in the near future  Investing more for the Measuring Testing Department to create the strong foundation for the future projects  Maintaining the friendly partnership with cooperated partner in both domestic and around the world 2.1.6.2. For long-term  Enhancing the market share, develop the brand image and company’s reputation  Using the capital raising structure to increase the charter capital and allocate the capital in the potential market to gain more profit Graduate Internship Report | Nguyen Thi Loan-IB2012C
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