ACKNOWLEDGEMENT
First of all, I express my deep gratitude to my supervisor, Associate
Professor Dr. Ton Nu My Nhat, who was always available to support me not
only academically but also spiritually, for her words of encouragement and
constructive suggestions, great support, patience, and time in guiding and
supporting me throughout the process.
I would like to thank the lecturers of the English Pedagogy Department at
Qui Nhon University for their support and guidance during the study and
research process.
I am also indebted to the English teachers in Binh Dinh province who
participated in this study. Without their participation, this study would not have
been accomplished.
The writing of this thesis owes a great deal to the support of others. I
would like thank to Van Anh Le and Kim Hoa Huynh for their emotional support
and companionship.
I dedicate this thesis to my mother Nguyet Thu Nguyen, my father Dang
Huy Dao, my brother Trung Quan Dao, and the other members of my extended
family for supporting me and enlightening my life.
I
ABSTRACT
The research was to explore to what extent the valuable rich online
resources have been exploited to develop the EFL learners‟ receptive skills by
the EFL teachers in Vietnam. It was aimed to grasp the teachers‟ general
attitudes and their perceived teacher‟s advantages and challenges in exploiting
the online resources to develop the EFL learners‟ receptive skills. The study
employed the mixed-methods approach. To address the research questions, the
data collected by questionnaires was quantitatively analyzed to arrive at the
descriptive statistics of the points under focus; the qualitative method, by means
of open-ended interviews, was used to triangulate the data, obtaining an in-depth
description of qualitative data. The findings indicate that the EFL teachers in
Vietnam are eager to exploit and use online resources to develop EFL learners‟
receptive skills. The advantages mentioned are that they are completely free and
available anywhere anytime; they are rich and can be applied in nearly all the
stages of teaching listening and reading, as supplementary materials both in class
and after class. The most common challenge is the inaccurateness or unreliability
of most of the sources. The findings also show that there are not so many
noticeable differences in using the online resources between teaching reading
and listening. The study holds a number of practical implications to the
stakeholders and suggestions for further studies.
II
TABLE OF CONTENTS
ACKNOWLEDGEMENT ............................................................................................... I
ABSTRACT ................................................................................................................. II
LIST OF ABBREVIATIONS ....................................................................................... VI
LIST OF TABLES ..................................................................................................... VII
LIST OF FIGURES .................................................................................................. VIII
CHAPTER I. INTRODUCTION .................................................................................... 1
1.1. Rationale .................................................................................................................................................... 1
1.2. Aim and objectives ..................................................................................................................................... 3
1.2.1. Aim ..................................................................................................................................................... 3
1.2.2. Objectives ........................................................................................................................................... 3
1.3. Research questions ..................................................................................................................................... 3
1.4. Significance of the study ............................................................................................................................. 4
1.5. Scope of the study ...................................................................................................................................... 5
1.6
. Design of the study ................................................................................................................................. 5
CHAPTER 2 LITERATURE REVIEW .......................................................................... 6
2.1. Theoretical background .............................................................................................................................. 6
2.1.1. The receptive skills .............................................................................................................................. 6
2.1.1.1.
The reading skill ........................................................................................................................... 6
2.1.1.2.
The listening skill ........................................................................................................................ 12
2.1.2
Teaching receptive skills ................................................................................................................ 14
2.1.2.1.
Teaching reading skill ................................................................................................................. 14
2.1.2.2.
Teaching listening skill ................................................................................................................ 18
2.1.3. Online resources ................................................................................................................................ 22
2.1.4. Teaching receptive skills using online resources ................................................................................ 23
2.1.4.1. Teaching reading skill with using online resources .......................................................................... 24
2.1.4.2. Teaching listening skill with using online resources ......................................................................... 25
2.2. Previous studies relevant to the present study ......................................................................................... 26
III
CHAPTER III METHODOLOGY ................................................................................ 35
3.1.
Research design ................................................................................................................................. 35
3.2.
Participants........................................................................................................................................ 36
3.3.
Data collection and data analysis ....................................................................................................... 37
3.3.1. The questionnaire ............................................................................................................................. 37
3.3.2. The interview .................................................................................................................................... 39
3.3.3. Data analysis ..................................................................................................................................... 39
CHAPTER 4 FINDINGS AND DISCUSSION ............................................................. 41
4.1 Findings .................................................................................................................................................. 41
4.1.1. Teachers’ general attitudes ........................................................................................................... 41
4.1.2. Teachers’ advantages and challenges ........................................................................................... 44
4.1.2.1.
Advantages ................................................................................................................................. 44
4.1.2.2.
Challenges faced ........................................................................................................................ 47
4.1.3. Comparison of use of online resources across the two skills .......................................................... 50
4.1.3.1.
Comparison of types of online resources ................................................................................... 50
4.1.3.2. Comparison of using online resources in teaching stages ............................................................... 54
4.1.4. Suggestions for making the best use of online resources ............................................................... 62
4.2.
Discussion .......................................................................................................................................... 64
4.2.1. Teacher's general attitudes ........................................................................................................... 64
4.2.2. Teacher's advantages and challenges ........................................................................................... 65
4.2.3. Comparison of teachers’ use across the two skills ......................................................................... 68
4.2.4. Suggestions for making the best use of online resources ............................................................... 70
CHAPTER V CONCLUSION AND IMPLICATIONS .................................................. 72
5.1. Summary of findings ................................................................................................................................. 72
5.2.
Implication......................................................................................................................................... 73
5.3.
Limitations and suggestions for further studies ................................................................................. 74
THIS RESEARCH STUDY WAS CONDUCTED IN A PARTICULAR SETTING
WHICH HAD AN IMPACT ON THE LIMITATIONS TO SOME DEGREE. A
LIMITATION OF THIS STUDY IS THAT BECAUSE THIS STUDY WAS MAINLY
CARRIED OUT IN BINH DINH PROVINCE, THE FINDINGS FROM THE STUDY
COULD NOT REPRESENT OTHER PROVINCES, LET ALONE THE WHOLE
COUNTRY, OR EVEN FURTHER; WHILE SOME GENERAL CONCLUSIONS HAVE
BEEN MADE, THE FINDINGS WERE SPECIFIC TO THIS LOCATION. ................. 74
REFERENCES........................................................................................................... 76
IV
APPENDIXES ............................................................................................................ 81
APPENDIX A: ............................................................................................................ 81
QUESTIONNAIRE FOR TEACHERS ........................................................................ 81
APPENDIX B: ............................................................................................................ 87
QUESTIONS FOR OPEN-ENDED INTERVIEWS ..................................................... 87
APPENDIX C: ............................................................................................................ 88
TRANSCRIPTS FOR INTERVIEWS .......................................................................... 88
V
LIST OF ABBREVIATIONS
EFL: English as a Foreign Language
ELT: English Language Teaching
ESL: English as a second language
ICT: Information and Communications Technology
RS: Receptive skill
VI
LIST OF TABLES
Table 3.1: The questionnaire respondents‟ background information
Table 3.2: Description of items in the questionnaire
Table 4.1: EFL teachers‟ general attitudes
Table 4.2: The EFL teacher's advantages
Table 4.3: The EFL teacher's challenges
Table 4.4: Using online resources to design tests or assignments across two
skills
Table 4.5: Using online resources to display contents
Table 4.6: Mean of using online resources to display the contents
Table 4.7: Using online resources to teach RSs
Table 4.8: Using online resources to teach the RSs stages in different stages
VII
LIST OF FIGURES
Figure 4.1: EFL teachers using online resources in pre-stages
Figure 4.2: EFL teachers using online resources in while-stages
Figure 4.3: EFL teachers using online resources in post-stages
VIII
CHAPTER I
INTRODUCTION
1.1. Rationale
In modern life, the use of the English language is described as “a global
means of inter-community communication” (Kumiko, 2015). English is present
in almost all areas of life such as education, work, service, and the like. Vietnam
is one of the Southeast Asian countries with rapid international integration in
many aspects, from the economic sector to the tourism sector and other key
sectors. To be able to integrate quickly and effectively, the role of foreign
languages has been significantly enhanced in Vietnam.
A number of typical features have been noted in the literature on English
as a Foreign Language (EFL) teaching and learning in Vietnam. Firstly, for
most learners, especially those in lower and upper secondary school, when the
immediate use of English is not apparent, English for them is just one subject in
the school's curriculum, no more and no less. Then, the learners are often not
exposed to an authentic English learning environment; both the material and the
learning environment do not enhance interaction with native culture and native
speakers.
Regarding Receptive skills (RSs), students' common materials are
commonly passages from textbooks and audio recordings/scripts attached to
textbooks. Although these materials have been carefully compiled, they may lack
practicality. The texts in the reading section and the conversations in the
listening section are stereotypical, and non-authentic, which must certainly limit
1
the learners‟ development of communitive competence because the knowledge in
textbooks is restricted in terms of the types, languages, and content. That makes
them feel depressed and lack confidence in using foreign languages in real life.
From another perspective, the rapid development of Information and
Communications Technology (ICT) is unstoppable, which has been influencing
nearly all fields from all corners of the world, especially education. “ICT for
education is more critical today than ever before since its growing power and
capabilities are triggering a change in the learning environments available for
education” (Pajo & Wallace, 2001). The use of the Internet in Viet Nam has
facilitated the panorama of learning and teaching English at many ages,
especially teenagers, who are grown-up enough to be self-directed in learning.
For example, the Internet can provide real-world English learning contexts,
cultures, texts, documents, and activities; it can provide a motivating and
enjoyable learning atmosphere and materials, encourage student autonomy, and
provide opportunities for students to use English for a variety of purposes.
Therefore, using online resources to teach the English language has been familiar
to EFL teachers. Today, online resources are considered both technological tools
and pedagogical devices to promote language teaching and the learning process.
On the other hand, online resources help EFL teachers with preparing
assignments and testing, assisting students in self-education, and organizing
extracurricular activities. Moreover, these resources are available, abundant, and
free on Internet so that instead of writing by hand the exercises on the board in
the classroom, EFL teachers can be easier to get them from the online resources
for students.
Given the described context, this study is to investigate how the rich
2
online resources have been used in developing the RSs of Vietnamese lower- and
upper- secondary school students.
1.2. Aim and objectives
1.2.1. Aim
The primary aim of this study is to explore to what extent the valuable rich
online resources have been exploited to develop the EFL secondary school
learners‟ RSs by the teachers in Vietnam.
1.2.2. Objectives
Given the above overarching aim, this study is going to:
(01) Investigate the teacher's general attitudes toward exploiting the online
resources to develop the EFL learners‟ RSs;
(02) Investigate the teacher's advantages and challenges in exploiting the online
resources to develop the EFL learners‟ RSs;
(03) Compare the teachers‟ use of the online resources across the two different
modes – listening and reading;
(04) Put forward suggestions on how to make the best use of these resources in
an EFL context.
1.3. Research questions
Based on these above aims, the research questions are:
(01) What are the teachers‟ general attitudes toward exploiting the online
resources to develop the EFL learners‟ RSs?
(02) What are the teachers‟ advantages and challenges in exploiting the online
resources to develop the EFL learners‟ RSs?
3
(03) To what extent is the teachers‟ use of the online resources different across
the two different modes – listening and reading?
(04) What suggestions can be made as to how to make the best use of these
resources in an EFL context?
1.4. Significance of the study
Research has shown that for online resources to be effective pedagogical
materials, changes in the exploitation of these resources are needed; these
changes are not to eliminate traditional material, but to let the two types of
material support each other in English teaching and learning practices. Thus, this
study can contribute to the literature on manipulating online resources to develop
the English proficiency of EFL learners. It may also contribute to the
development of extensive reading and listening skills in a foreign context via the
rich available online resources. Furthermore, the difference in exploiting online
resources to practice teaching between listening and reading skills of EFL
teachers has been partly clarified, which is an original contribution to the
literature in this respect, too.
This study can make practical contributions as well. It provides the EFL
teachers with a model for improving their English language teaching (ELT)
practice; this study has provided them with insights into setting up classrooms
where students can interact with engaging, authentic materials in the increasingly
digitalized world. The findings from the survey provide deep insights into the
EFL teachers‟ practice of exploiting the online resources to develop the learners‟
RSs. The attitudes, advantages, challenges, and suggestions that the EFL
4
teachers expressed can be valuable information for other teachers to improve
their practice to the benefit of the learners.
1.5. Scope of the study
This study involved only the EFL teachers in Binh Dinh province. In
addition, it was limited to lower- and upper-secondary education.
1.6. Design of the study
This study is organized into five chapters.
Chapter One, the introduction, presents the rationale, aims, objectives,
research questions, significance, and scope of the study.
Chapter Two, the literature review, presents the major theories relevant to
the study. The chapter begins with a brief account of RSs and then shows the
aspects of the online resources. Finally, the study presents previous studies
relevant to the present study.
Chapter Three, research methodology, delineates the methods employed to
carry out the study, which contains the descriptions of the participants and how
the data were collected and analyzed.
Chapter Four, findings and discussion, presents the findings and discussion
of the findings.
Chapter Five, conclusion and implications, closes the paper with a summary
of the main findings; it also withdraws some implications and puts forward
suggestions for future studies.
5
CHAPTER 2
LITERATURE REVIEW
This chapter presents the theoretical issues which shed light on the
empirical investigation. It begins with a description of the two RSs, reading
comprehension and listening comprehension, in terms of definition, benefits,
purposes, and types. It goes on with how to teach these two skills – the
techniques, principles and stages. The third issue to be dealt with is the online
resources – the definition, advantages and disadvantages, and how to exploit
them for teaching reading and listening. The final section provides an account of
the previous studies closely related to this study.
2.1. Theoretical background
Language education is broadly defined in terms of four skills – listening,
speaking, reading, and writing. Listening and reading are termed “RSs” and the
two others, “productive skills”.
2.1.1. The receptive skills
2.1.1.1.
The reading skill
Definition of reading skill
Reading is one of the four skills to be developed in foreign/second
language teaching and learning. According to Urquhart and Weir (1998), reading
is the process of constructing meaning through the dynamic interaction among
the reader‟s existing knowledge, the information suggested by the written
6
language, the context of the reading situation. Reading skill is a cognitive ability
that allows a person to interact with written text.
Benefits of reading skill
Reading skill plays an important role in general. Other skills are improved
through reading, particularly writing, because the ability to write depends on the
ability to read (Stahl, 2004, p. 598-609). Reading especially helps learners
enhance their writing style and flow. Another important role of reading skill in
communication is that it helps learners improve their oral skills. Reading
introduces learners to new terms and points of view. It improves verbal fluency
and sentence construction and proficiency in the language. All of these things are
also necessary for being a successful speaker. Reading skill improves the English
levels of students, shows that whether they have a great vocabulary or not.
Moreover, reading may help learners shape their identities. Socially, reading
assists learners to be well-read individuals as well. The more we read, the more
we discover about the world and its inhabitants. One of the many advantages of
reading is that it allows us to expand our awareness of the world (Armbruster et
al., 2001; Anderson et al., 1985).
Purposes of reading skill
Ghararah (1998) claimed that in teaching reading skill in a foreign
language, the main aim of the process is to help students identify and understand
the meaning of written texts. Then, thanks to it, students can be more selfgoverning in their reading. According to Grabe and Stoller (2002, p.29), there
are multiple purposes for reading that can be grouped into several main
categories.
7
First of all, students read for simple information. It is a rather autonomous
cognitive function. Because it is employed so frequently in reading activities, it
is probably best viewed as a purpose of reading skill - scanning the text for a
specific piece of information or a specific word. Another purpose is reading to
skim. Reading to skim is a typical component of many reading activities as well
as a beneficial skill in and of itself. It entails a mixture of methods for predicting
where relevant information may be found in the text and then applying basic
reading comprehension abilities to those portions of the text until a broad
concept is formed. The next purpose is reading to learn from texts. Reading to
learn from texts takes place when students may need to read many pages of a text
to achieve significant knowledge in academic or professional contexts.
Therefore, this purpose requires that students must remember the main ideas,
recognize and construct rhetorical frameworks that organize textual content, and
connect the text to the reader's existing knowledge.
Reading is also for integrating information. This purpose necessitates
further judgments regarding the relative relevance of complementary, mutually
supportive, or conflicting information, as well as the anticipated rearrangement
of the rhetorical frame.
Besides, reading to write is presented as another reading‟s purpose as well.
Reading for writing and reading for the goal of critiquing texts are two frequent
academic tasks that need reading abilities required to assimilate knowledge. To
integrate information, task variations of reading may be used. It is necessary to
be able to construct, choose, and criticize information from a text.
The last purpose is reading for general comprehension. There are two
concepts of general reading comprehension. The first would be that it is the most
8
fundamental goal for reading, underpinning, and supporting all other purposes
for reading. Second, reading for broad understanding is more difficult than is
usually thought. It necessitates rapid and automatic word processing, as well as
significant skills in generating a broad meaning representation.
Types of reading skill
Reading skill is commonly divided into two broad types - extensive
reading and intensive reading.
Extensive reading is a language education strategy that demands learners
to independently read multiple, various written materials that are simple and
appealing for a variety of reading needs (Day & Bamford,1998). Extensive
reading is done to obtain a general grasp of a material and to ensure that the
basic principles are understood, not for specific details (Brown, 1989).
According to Brown (1989) and Day and Bamford (1998), extensive
reading is tremendously beneficial to language learners. First of all, by extensive
reading, students can become better readers and develop a reading habit. The
most commonly mentioned well-known benefit is that it can help students
expand and maintain their vocabulary. Students are unlikely to come across new
words frequently enough in the classroom to memorize them. However, if they
read extensively a lot, they are much more likely to come across words and
phrases in a variety of situations. Besides, students can change their attitudes
toward reading and become more inspired to read thanks to gaining more
confidence in reading. Furthermore, students can improve their writing skill and
overall language competence, more frequently, as a result of extensive reading.
Thanks to extensive reading, students can become autonomous learners; in other
words, they become more independent readers, be able to read for a variety of
9
objectives, switch reading strategies for different types of texts and become more
aware of the reading materials accessible to them and how to obtain them.
Because they have read extensively a lot, students can gain background
knowledge, improve reading comprehension, and be more prepared for future
academic courses.
Besides, as maintained by the cited researchers, extensive reading has
some main concerns. The first challenge is the limited time on the part of both
the teachers and the learners. If materials are not already available, setting up an
extensive reading program can be costly and time-consuming. Moreover,
extensive reading may not seem like an appropriate approach to learning for
students who have only been exposed to the intensive in-class practice.
The second type is intensive reading, which is defined as reading with a
high level of concentration and focus. Intensive reading, according to Brown
(1989), draws attention to grammatical forms, discourse markers, and other
surface structure features in order to comprehend literal meaning, implications,
rhetorical links, and the like. Students who engage in intensive reading do so
with
specific
learning
goals
and
objectives.
It
is
comparable
to
extensive reading, in which students read texts for pleasure and to improve their
general reading skills; in intensive reading, “the readers carefully and closely
read a short text with the intention of gaining an understanding of as much detail
as possible” (Scrivener, 1994).
According to Scrivener (1994), intensive reading provides several
benefits, including boosting reading comprehension, supporting pupils in
interpreting sentence structure, and developing critical thinking by asking
10
students to respond to all required questions after reading. It also enhances
student collaboration, as it is sometimes done in pairs or groups. However,
intensive reading has a number of drawbacks. The first is that due to the short
amount of content, there is little actual reading practice. Students may not be
able to read at their level in a class with multi-reading abilities since everyone in
the class is reading the same content. The second possibility is that the reader
will be uninterested in the text because it was in the textbook or chosen by the
teacher. Due to the limited amount of text, there is minimal opportunity to learn
the language. Finally, because intensive reading is generally followed by
activities and assessments, students may come to equate reading with testing
rather than enjoyment.
Reading strategies
Various types of reading can be used to help students improve their
reading skills. The most common are scanning, skimming, searching reading,
and careful reading (Richards et al., 1992; Urquhart & Weir, 1998)
Scanning is the process of reading selectively in order to achieve very
narrow reading objectives, such as discovering a number or a date. It is utilized
when a reader wants to find a certain piece of information without having to read
the entire text or chapter. The major feature of scanning is that any part of the
text that does not include the pre-selected piece of data is ignored. Scanning is
usually applied to answer specific questions.
Skimming is a sort of rapid reading that is employed when a reader wants
to grasp the key concept or ideas from a paragraph quickly. Skimming can help
you save hours spent reading. However, it is not always the best method of
11
reading. It is a great way to get a taste of a more in-depth reading or to go over a
lengthy selection.
Search reading is the process of locating information on a specific topic.
Readers or students will look for data or answers to specific inquiries. Search
reading differs from scanning in that it seeks out specific essential ideas, whereas
scanning does not attempt to do so. It also differs from skimming in that the
reader's quest for information is guided by predetermined subjects rather than
having to read the entire article.
Careful reading requires the reader‟s attempts to handle the majority of
the information in the text, i.e., the process is not selective; the reader adopts a
submissive role and accepts the writer's organization, and the reader attempts to
construct a macrostructure.
2.1.1.2. The listening skill
Definition of listening skill
Listening is defined as the act of hearing something thoughtfully.
Listening is the ability to perceive and comprehend what others are saying. In
other words, the active activity of receiving and responding to spoken messages
is referred to as listening (Harmer, 2007).
Benefits of listening skill
Dadzie and Awonusi (2009) claim the benefits of listening in
second/foreign language teaching as follows. Listening can enhance speaking
skills. Listening is an important skill that we can all focus on in developing
speaking skills. Listening also helps review and develop vocabulary and
grammar.
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